Refer a participant to our NDIS team
Send a consented referral that identifies the participant's suburb and requested support. We will confirm service scope, location coverage and current capacity before any service is discussed.
Participant choice comes first
A participant or authorised nominee can contact us directly. With the participant's consent, a support coordinator, Local Area Coordinator (LAC), plan manager, family member, carer or health professional may share information to help us assess the request. We provide factual service and availability information so the participant can make their own choice; listing these roles does not imply a partnership, endorsement or preferred-referral arrangement.
- Participants and authorised nominees
- Support coordinators, LACs and plan managers — with consent
- Family members and carers — with consent or authority
- Allied health and discharge teams — with consent
What to have handy
You can refer without every detail. The following information helps us assess whether the requested support and location are a suitable match:
- The participant's goals and the support they're seeking
- Plan management type — self, plan or NDIA-managed
- Suburb and preferred support hours
- Any language, cultural or accessibility preferences
Send a consented referral
We will review the requested support, suburb, funding fit and current capacity, then contact the nominated person using the details below.
After you submit a referral
1. We review it
Our intake team personally reviews every referral and checks we're the right fit for the participant's goals, plan and location.
2. We get in touch
We contact you (and the participant, with consent) to talk through supports, answer questions and confirm availability.
3. Arrangements are agreed if suitable
Only if the participant chooses to proceed and the support, consent, funding, location and capacity are suitable do we agree a service, worker match, schedule and start date in writing.
Prefer to talk first? Call our intake team on 0474 509 057 or email info@reliablecaresolutions.com.au. Not sure which support fits? Explore our NDIS services or Supported Independent Living.
Ready to get the support you need?
At Reliable Care Solutions, we empower individuals through personalised NDIS support tailored to their unique needs. Contact us today to explore how we can support you or your loved ones.