Empowering you with information

We discuss the participant's funded support, goals, routines, communication needs and preferences. Worker screening, skills and role suitability are considered before support is confirmed. Ask our intake team about any qualification or training requirement that matters for your support.

Our founder has more than 10 years of experience in the disability-support industry. Individual worker experience and role suitability are considered during matching; ask our intake team about the checks, skills or training needed for your particular support.

Yes. Tell us about language, communication, cultural and religious preferences during intake. We will discuss available worker-matching options without promising a match that has not been confirmed.

NDIS-funded services require appropriate funding in a participant's plan. If you are not yet an NDIS participant, use the official NDIS eligibility and access information or contact an NDIS partner for guidance.

Our main enquiry pathways include Supported Independent Living, in-home support and personal care, community participation, daily living and life-skills development, and support coordination. Other supports shown on our services page are subject to registration scope, funding and current capacity.

We use worker screening and role-suitability checks, service agreements, participant feedback and incident pathways. Ask us how safeguards and oversight apply to the particular support you are considering.

Travel charges are not automatic. If travel may be chargeable for the requested support, we will explain whether it is permitted under the current NDIS Pricing Arrangements, how it would be calculated, and include it in a written quote or service agreement for you to approve before the service starts.

Reliable Care Solutions is not an emergency service. Call 000 in a life-threatening emergency. Emergency contacts, communication preferences and escalation steps relevant to an agreed support should be documented with the participant; ask our team how this applies to your service.

SIL is NDIS funding for day-to-day support in a shared home, such as cooking, cleaning, personal care, medication prompting and building routines. On-site support may be rostered up to 24/7 where the participant's assessed needs and plan fund it. SIL pays for the support, not the rent or the home itself. Read our guide to SIL.

You can send an enquiry that identifies a suburb in Sydney or Greater Sydney, NSW, or Perth or Greater Perth, WA. A location page does not confirm an operation or current coverage; the team must verify the requested service, location and capacity.

You can generally choose or change providers, subject to the notice and cancellation terms in your current service agreement. We can discuss a planned handover and confirm our capacity before a start date is agreed. Our step-by-step guide to switching providers explains what to check.

Yes. As a registered NDIS provider we can discuss supports for participants whose plans are self-managed, plan-managed or NDIA-managed, subject to registration scope and service suitability. The agreed supports, prices and responsibilities are documented in a service agreement, with service bookings where required.

We explain the applicable price, travel terms and cancellation terms before support begins. NDIS funding and participant contributions depend on the plan, management type, service agreement and current NDIS Pricing Arrangements and Price Limits.

A start date is confirmed only after we understand the requested support, check location and worker capacity, and agree the service details with you. Timing varies, so please ask our intake team about current availability.

Call 0474 509 057, email info@reliablecaresolutions.com.au or request a callback. We can discuss your goals and plan, then confirm suitable support options and current capacity.